Mastercard Chargeback Reason Code 73: Duplicate Transaction. Use standard authorization criteria with Issuer - not eligible for chargebacks: 1: CAVV failed verification (authentication) - Issuer approves authorization:. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 5 Card security code examples: CSC, CID, CVC or CVC2, CVV or CVV2, PCSC Reason Code 10. With the U. 2, which specifically deals with transactions billed by other means. S. This generally means the transaction was processed without the official go-ahead. Chargeback Reason Codes. Implement EMV chip card technology to reduce the risk of counterfeit card fraud. S. 1 - EMV Liability Shift Counterfeit Fraud ; Condition 10. Use this guide as a quick resource for Visa chargeback reasons at a glance. 11. Reason codes also signal to the network different aspects of the chargeback that might place. Reason Code Reason Description; 45:. migration to EMV chip payments and accompanying fraud liability shifts, new types of chargeback reason codes have been established for both counterfeit and lost/stolen fraud that issuers, acquirers and merchants need to fully understand. When a merchant processes a transaction against a counterfeit card in a. The chargeback is ordered by the bank that issued the consumer's payment card. For most merchants, the EMV liability shift took place in 2015. Card Network Category Code Description; Visa: Fraud: 10. Chargeback Chargeback reason codes can be confusing, especially since each >> card network has their own designations. 12. 3 No Authorization; The most important point to. 10. , a First Data company. until 1 October 2017. Fraud. Speakers from MasterCard, Vantiv, Visa, Woodforest National Bank Princeton Junction, N. 4807 Warning Bulletin File. F31:. Step 1: Acquire an EMV-enabled terminal or point-of-sale system. 4 spec (Section. Reason Code Reason Description; 10. txt) or read online for free. 2. The post below contains legacy information pertaining to the formerly-common Visa chargeback reason code 75. 10. Let's take a look at what merchants need to know about QR code payments. The following chargeback reason codes are related to EMV: Visa: 10. Learn which strategies to use as you fight and prevent consumer disputes by reason code. 2 Declined Authorization. If a no-authorization claim is based on merchant activity, there are steps the merchant should take to avoid a recurrence. Card networks send these codes to merchants to indicate why a chargeback has been filed. The customer regrets their purchase. Despite being the smallest of the four major credit card companies, the list of Discover chargeback reason codes is extensive. It’s designed to help reduce. This code applies when a transaction was processed without acquiring authorization…but the card used in the transaction was listed in the Visa Card Recovery Bulletin (CRB). The new reason codes follow a format of two digits, a period, then a third digit. Reason codes are important to help merchants address recurring. 11. While the format of chargeback reason codes. Reason Code – 13. All chargebacks start with a customer making a purchase in person, in an app, or online. 3 Other Fraud: Card-Present Environment / Condition; 10. A CVV2 code is a 3-digit code located on the back of a Visa credit, debit, or prepaid card. Counterfeit liability shift likely chargeback outcome table Goods / Services Damaged or Defective. 3 applies when a cardholder claims a charge—made in a card-present environment—was. When you get one of these response codes, you’re going to have to ask the customer to provide a different payment method: 5 - Do Not Honor. 2 – EMV Liability Shift Non-Counterfeit Fraud. The ECI value tells you what to do next in a 3DS transaction — proceed, reject the purchase, or try again. 2 – Declined Authorization 11 . People request chargebacks for all kinds of reasons—some sinister (like friendly fraud), some because the item they bought never arrived. 3-D Secure 2. Based on the information provided, Paymentology will investigate the transaction being disputed. 13. Their use has been declining since EMV mandates went live in the US, but in 2022, researchers observed a sudden spike in skimmer-related scams. As the technology is advancing, payment options such as virtual cards, EMV, and. Once filed, the merchant generally has 20. And though each unique network has their own set of codes, they all exist to do one thing: tell merchants and their acquiring banks what the “reason” behind the chargeback was. George goes to an ice cream place and orders bars for all his friends. 11. Visa Chargeback Codes: 30: Services not provided or Merchandise not received : 41: Cancelled recurring transaction : 53:. Card Number:. UA06 Fraud – Chip and PIN Transaction. The Visa chargeback reason codes regelung gone adenine major recondition in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. Discover Chargeback Reason Codes Explained. 1 : Card Recovery Bulletin : 11. Additionally, Amex uses a fifth "Miscellaneous" category. Chargeback reason codes (MasterCard only): 4870 Counterfeit. What is a chargeback. Chargeback Reason Code 62—Counterfeit fraud pertains to the EMV liability shift. A chargeback reason code. 2 : Declined Authorization :. The EMV card, however, is another story. When a customer who's enrolled with 3-D Secure from their bank initiates a purchase, the tool will deploy during the. 10. Once filed, the merchant generally has 20. If you have already processed a refund for the transaction in question, provide. The charge you submitted did not receive a valid authorization approval code for the amount of the charge. Below is a list of Mastercard chargeback codes used in eCommerce. Since then, if you don’t have or don’t use an EMV reader for a chip and pin transaction that is subsequently challenged, you will likely be on the hook for all the costs associated with a Code 10. This chargeback reason code applies when a merchant processes a transaction without using the magnetic stripe or EMV card chip data, and the cardholder claims that they did not participate in the purchase. The most comprehensive guide to chargeback reason codes. The tool then uses data to project where future chargebacks will come from and how to either prevent them or fight them through chargeback representment. Despite that fact, AFD operators — those using merchant category code 5542 (automated fuel dispensers) or 5541 (service station) — were exempted from EMV liability rules for several years. In order to identify the reason a customer disputed a charge, it can be helpful to examine the reason code on the chargeback. This reason code covers chargebacks related to the EMV liability shift, which leaves merchants liable for fraudulent transactions in which the card had an EMV chip, but the merchant processed the transaction without using it. the cardholder’s claim Mastercard has eliminated the Chargeback rights and hopefully find a resolution that does not reason code 4863 “Cardholder Does Not require a chargeback. Chargebacks for card-present transactions have jumped by 50% since the Oct. Credit card companies use chargeback codes to classify the reason for a disputed transaction. They made a transaction with a counterfeit card at a non-EMV terminal instead of using a chip reader that can detect fraud. Corresponding Retrieval Reference Numbers mapped for the same Card Number and ARN in Chargeback application. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. 1 is an updated version of legacy reason code 70, which was phased out under the Visa Claims Resolution initiative. • EMV chip-enabled acceptance devices/applications are deployed, including in-person POS retail devices, unattended terminals (including ATMs and AFDs), kiosks and vending machines, and. com. He then pays with his credit card which shows a denial so he presents another card to the merchant. J. Reference these when rebutting cardholder disputes at your small business. This reason is made visible to all parties involved. Cost. This equipment is designed to read the chip on a customer's card, which is a more secure way of processing transactions. Discover Chargeback Reason Codes Explained. Always process cards using the magnetic stripe or EMV chip—manual keying should only be used in an emergency. The decision to accept EMV chip card payments is yours as the owner of your business. S. Furthermore, this reason code does not apply to chip and EMV PIN transactions if a chip card is PIN-preferring, but the chip terminal is not. 02, 2016 (GLOBE NEWSWIRE) -- With the U. For instance, some reason codes allow cardholders over a year to file. 11. Now, 10. As a rule, “Fraud” and “Authorization” disputes enter straight into the “Pre-Arbitration” stage. 4 Other Fraud – Card Absent Environment 93(1) 10. S. 4853 – Cardholder Dispute – Credit Posted as a Purchase. . Visa Chargeback Reason Codes. Digital marketing firm Juniper Research predicted that the use of QR codes for electronic payments in the US will increase by 240% from 2020 to 2025. ECM monitors first presentment chargebacks regardless of reason code or transaction type. 10/21/14 Updated Chargeback Time Frames: Added Reason Code 05; Addendum Reason Code PM; Changed TF time frame from 120 days to 540 days. 76 - Incorrect Currency or Transaction Code or * Domestic Processing Violation. There are dozens of different chargeback reason codes spread across the different card networks, which correspond to hundreds of different chargeback triggers. 2 EMV Liability Shift Non-Counterfeit Fraud; 10. How can merchants prevent code 73 chargebacks?. 10. Reason code 12. 1: EMV Liability Shift Counterfeit fraud; Visa Chargeback Code Condition 10. 1 EMV Liability Shift Counterfeit Fraud 81 (1) 10. Category 10: Fraud. The shorthand description is “Account Number Not On File. Fraudsters can create counterfeit. Reason Code – 10. A counterpart program, the Visa Dispute Monitoring Program, may apply to both fraud- and non-fraud-related reason codes. 1 - Card Recovery Bulletin; 11. R13 No Reply. 10. 4846 — Incorrect Currency Code. The Mastercard chargeback reason codes were condensed down in 2016, like the process that Visa just underwent with Visa Claims Resolution. Visa uses four main categories to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes), Fraud, and Processing Errors. 1 – Card Recovery Bulletin. Chargebacks are initiated when a cardholder disputes a transaction, resulting in a reversal of their original payment. 4859 Addendum, No-show, or ATM Dispute. If the merchant is not EMV-compliant, the liability for a fraudulent transaction shifts from the card issuer to the actual merchant. EMV Prevents Chargebacks; What Does EMV Stand For? Can EMV Cards Be Skimmed? Can EMV Cards Be Cloned? Whenever a payment is in dispute, whether. Some payment service providers like PayPal and Stripe have their own reason codes as well. Indicates whether the Europay, MasterCard, and Visa (EMV) data was submitted with the payment data. EMV fraud prevention technology is a product of EMVCo. EMV Liability Shift Counterfeit Fraud. 2: EMV Liability Shift Non-Counterfeit Fraud:. What is the solution for CNP? 11. ISD pinpoints and evaluates specific chargebacks by their source rather than their reason code. The chargeback report shows the status of all chargeback disputes. Visa Chargeback Reason Codes. CVV2. The list of chargeback reason codes in this article is organized by card brand and type of dispute. P01 – Unassigned Card Number. The new codes, which can be found in our reason code guide, start with a two-digit number indicating which of Visa's four dispute categories it falls into: 10 — Fraud; 11 — Authorization; 12 — Processing Errors; 13 — Consumer Disputes; The Visa Claims Resolution dispute process supporting documentation in first chargebacks for chargeback reason code 4863 (Cardholder Does Not Recognize). With that said, you still need to understand the reason codes with any chargebacks from Amex. An acquiring bank or acquirer is the merchant's bank. Use correct verification methods – signature and PINs. 3 is part of an updated and expanded revision of the legacy codes that indicated fraud, codes which were phased out under the Visa Claims Resolution initiative. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. See moreWEX has repurposed chargeback reason code 10 to indicate EMV chargebacks. These symbols stand for reasons why a financial institution may file a credit card chargeback from their client’s name. Visa Merchant Official Documentation. 2. Whenever a chargeback is initiated, a code is passed through from the issuing bank that gives a reason for the dispute. The first two digits indicate what category the reason code falls under: 10 for Fraud, 11 for Authorization, 12 for Processing Errors, and 13 for Customer Disputes. twitter. EMV (so called because it was developed by EuroPay, Mastercard, and Visa) cards create a unique encrypted code for each transaction. What Are the Time Limits for Credit Card Chargebacks? On average, a customer can file a chargeback on a transaction within 60 or 120 days, depending on the card network and the chargeback reason code. Merchants who receive a chargeback for a transaction placed with an American Express card may encounter reason code F29, which indicates an unauthorized transaction that the cardholder does not believe they should be responsible for paying. Here are a few high-level examples. Set Up Custom Reason Codes; Video Tutorial Library; How to Set Up Fraud Alerts in Kount Command;Princeton Junction, N. Get your complete guide to Mastercard reason codes, including all the detailed information, chargeback time limits, and other important information you need. Your actions in response to such a chargeback will be determined by the particular circumstances, as listed in the table below: If:. RR - Retrieval Request MID - Merchant Identification number PA - Pre-arbitrations NOTE: PayPal often cites reason codes from cardHere are some tips on how to prevent MasterCard Reason Code 4870 chargebacks: 1. Understanding these reason codes can help you identify the cause of the chargeback and take steps to prevent it from happening again in the future. If you do choose to dispute these chargebacks, you are putting yourself at risk of incurring additional fees: Reason code. 1 EMV Liability Shift 10. is not 100 percent chip-enabled has brought up many questions about new chargeback reason codes, when to charge back, if a chargeback is valid, and how to mitigate. Beginning July 22, 2016, Visa will not allow chargebacks for counterfeit card fraud (Reason Code 62) for any transaction under $25. EMV Liability Shift Counterfeit Fraud. These reason codes are a standardized list of reasons that a customer and/or their bank may file credit card chargebacks. The U. Other Fraud—Card Absent Environment. Obtain your complete guide toward and new Visa reason codes, including all the detailed information, chargeback type limits, and other important informations you necessity. In 2021, the last parts of the EMV liability shift. Products. Last updated: October 15, 2019 . 1: The chargeback time limits may be altered if the resources were assumed to deliver after the execution time period of the payment also. CSCs were developed by Equifax in the late 1990s as a way to increase security in the newly emerging world of e-commerce. S. Reason Code Reason. F01. This code indicates the merchant made a swiped or keyed transaction with a counterfeit card rather than scanning the EMV chip. Since these disputes come from the issuer, a merchant response is allowed only under certain conditions. EMV Counterfeit: M01: Chargeback Authorization: P01: Unassigned Card Number: P03: Credit Processed as Charge: P04: Charge Processed as Credit:. 4812 Account Number Not On File. Card Brand Code Description Days to Dispute Dispute Category; Amex: A01: No Valid Authorization/Excessive Amount: 120: Authorization:Networks offer an added program benefit for merchants implementing EMV 3DS – a liability shift on fraudulently reported chargebacks. 10. Chargeback reason code 4871 has to do with whether or not the merchant in question has installed and is using terminals that can accept EMV or “chip” payment cards. They do this to prevent fraudulent and reckless merchants from abusing the system and causing consumers to lose confidence in the safety of. 1 — EMV Liability Shift Counterfeit Fraud. When the chargeback procedure is used legitimately, chargeback reason codes correspond most of the time to the underlying reality, based on the evidence provided by the cardholder and the cardholder’s bank’s analysis. Dynamic CVV2 is just one of many anti-fraud solutions that merchants should be aware of as they develop comprehensive defenses against fraud and chargebacks. Is there any chargeback reason code for EMV liability shift? 8. 10. If using any other currency than this, it should be equivalent to the specified amount. Merchant service providers—the vendors who provide web hosting, e-commerce software, anti-fraud tools, and chargeback management—must also maintain PCI DSS compliance, or the merchants who use their services may be liable for data breaches regardless of their own compliance status. 4 chargeback by showing at least one transaction from any time period in which the IP address, email address, physical address, and telephone number match the details of the disputed transaction. 4859 Addendum, No-show, or ATM Dispute. Each code corresponds to a specific issue or problem the customer has experienced with the purchase. 4860 Credit Not Processed. and other countries, and an unregistered trademark ® is a registered elsewhere. Below is a list of VISA chargeback codes. 3 Other Fraud - Card Present Environment;. Card networks send these codes to merchants to indicate why a chargeback has been filed. To streamline the process and make things easier, credit card companies have developed chargeback reason codes. EMV Liability Shift Non-Counterfeit Fraud. 5. By entering your email, you agree to receive marketing emails from Shopify. Now the cardholder claims the purchase. That said, the code is still operation, at least for now. Here is an overview of how the general chargeback process works with most major processors (we’ll get into how Square does it down below) Step 1: A purchase occurs. It is likely that card “shimmers,” or EMV skimmers, were involved in most of these reported scams. Discover is a credit. Get proper authorization and manual or electronic imprint for each card present transaction. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. It was originated from Europe, and it has been used around the globe since then. 4853 – Cardholder Dispute – Goods or Services Not Provided. Take a manual or electronic imprint of every card-present transaction. 4808 – Authorization-Related Chargeback. message. They also have an early warning threshold which warns merchants that are approaching the limit without imposing any penalties. A credit card authorization code is a two- to six-digit alphanumeric code that indicates whether a transaction has been approved or declined. for certain fraud chargeback reason codes: Visa 10. Other Ineligible Transactions Under Reason Code 62, Condition 2 . If the chargeback stems. A chargeback happens when a customer asks their card-issuing bank to reverse a transaction. • Chargeback Reason Code – Each chargeback contains a reason code that signifies the reason for the dispute and the rules that must be followed by the issuer and the merchant in order to resolve the dispute. What are reason codes?. 04. If the merchant is not EMV-compliant, the liability for a fraudulent transaction shifts from the card issuer to the actual merchant. The code is now considered obsolete; Account Number Not on File chargebacks should be filed under reason code 4808. reason code information. October 15th of 2021 marked the six-year anniversary of EMV implementation in the US, as well as the fraud liability shift. If the merchant can provide documentation that the EMV chip was read—and that all of that data was transmitted to Visa—a reversal may be possible. reasonable and that the transaction did not exceed this amount range. It’s important to look up the code to understand why a transaction, good, or service was disputed in order to properly present a solid case to win the chargeback. Please see the below “cheat sheet” for the new 4 byte reason codes. 10. Chargeback reason codes identify the general reason behind a chargeback. 1 - EMV Liability Shift Counterfeit Fraud: The cardholder claims the transaction you processed was authorised without their knowledge. online) purchase. This is an arguable chargeback code because a merchant. Get proper authorization and manual or electronic imprint for each card present transaction. Retrieve thine complete guide to the new Visa reason codes, including all the elaborate information, chargeback time limitation, and other important information to need. About Visa chargeback reason codes. 10. A CSC is a three or four digit number printed (not embossed) on a credit card. 3 – Other Fraud. 4841 Canceled Recurring or Digital Goods Transactions. The shorthand description is “EMV Counterfeit. Remember, you are 100% liable for EMV payments related chargebacks if you don’t adopt the technology. When a chargeback is filed, a bank selects the code that best fits the reason a chargeback was filed. • The Track 2 data, including the primary account number (PAN), service code, expiration date, and card security code, is captured from the magnetic stripe and sent “as is” (i. Equally, U. Each bank card network has its owner list of reason codes banks must prefer from. Visa chargeback reason code 10. American Express Merchant Official Documentation. A02 No Valid Authorization. Visa has three merchant chargeback threshold categories: Early warning – allows 75 chargebacks and a 0. youtube. American Express Chargebacks / Disputes. About Visa chargeback reason codes. Steps to Prevention. For example Visa limits cash back to a maximum of $200 in most countries. and the implementation of payment network counterfeit and lost/stolen fraud liability shifts, chargeback reason codes were. Select a tab to see the possible reason codes for each dispute event category, divided by scheme. 2. For digital goods, two or more of the IP address, device ID, or. A02 No Valid Authorization. Each of the major card networks—American Express, Discover, MasterCard, and Visa—has its own specific. Other Fraud—Card Absent Environment. 2: Fraud (10) EMV Liability Shift Non-Counterfeit Fraud: 10. J. PRINCETON JUNCTION, N. This is an independent consortium drawing its name from the three card brands—Europay, Mastercard, and Visa—that first launched the technology. EMV compliance is an industry standard, but there is no law in the United States that requires businesses to be EMV compliant. 2 falls under the “Fraud” category. MasterCard Chargeback Reason Codes: Authorization Issues (Codes 3000 - 3011) Authorization issues occur when a merchant fails to obtain proper authorization for a transaction or when the transaction amount exceeds the authorized amount. Step 2: Customer initiates the chargeback. The Clover® trademark and logo are owned by Clover® Network, Inc. 1 falls under the “Fraud” category. Merchants who previously applied legacy codes to chargebacks for the purposes of reporting and rule-writing can continue to refer to the legacy codes. Credit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. Consumer Disputes: 10. 1 – EMV Liability Shift Counterfeit Fraud: 120 days. Proof the magnetic stripe data was used to complete the transaction and the “fallback” method was noted on the authorization request. 4 – Other Fraud-Card Absent Environment 10 . This reason code is not supposed to be used for contactless payments, digital wallet payments, or charges that qualify for the “No PIN” program. About Visa chargeback reason codes. Thanks for following the Chargeback Gurus blog. from issuer eCommerce fraud-related chargeback claims (chargeback reason codes 75 and 83) -- market-specific program exceptions may apply. Updated over a week ago. 17, 2016 -- Issuers, acquirers and merchants looking to fully understand new types of EMV-related chargeback reason codes that have been established for both counterfeit and lost/stolen fraud can get answers to their questions at a U. Visa Chargeback Reason Codes. The actual underlying cause of this chargeback is. For example, 10. EMV compliance is an industry standard, but there is no law in the United States that requires businesses to be EMV compliant. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. July 1, 2016 in Chargeback Expertz, Chargeback Management, Chargeback Policy, Chargeback Prevention, Chargeback Reason Codes, Chargeback Representments, Chargeback. Reason Code Reason Description; 45:. migration to EMV chip payments and accompanying fraud liability shifts, new types of chargeback reason codes have been. More reason code information is available on the American Express and MasterCard chargeback reason codes pages. Chargeback Reason Codes List for Mastercard Chargeback Code Chargeback Reason 4801 Requested Transaction Data Not Received 4802 Requested / Required Information Illegible or Missing 4807 Warning Bulletin File 4808 Requested / Required Authorisation Not Obtained 4812. Use this report to check the status of all chargebacks disputes and retrieval notifications within the report range. Code Description; 10. Get Reasoning Cipher Cheat Shelf. [noun]/kän takt ləs pā mənt frôd/. 11. POS entry mode, card service code and terminal entry capability (TEC). 10. Visa flagged the transaction under the Fraud Monitoring Program, and the issuer has not filed a chargeback under another reason code. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. issuers must not initiate chargebacks for any AFD or ATM transactions outside the U. If you do perform a key-entered transaction, make a manual imprint of the card. When they do, you’ll be given an. , unchanged) in the transaction request. Ready to Start Preventing. To avoid this, never use the magnetic stripe on a card with an EMV chip. Every merchant’s situation is different, and the right combination of tools and methods for one merchant may be less effective for another. issuers must not initiate chargebacks for any AFD or ATM transactions outside the U. The client will send this dispute to Paymentology’s Global support team via email – [email protected] card-not-present transaction is one in which the merchant has received the customer's payment information remotely, rather than having the physical card present. Respond to invalid disputes. 10. The major card networks (Visa, Mastercard, Discover, and American Express) established these codes to clearly identify the reason a chargeback was requested. For merchant service providers,. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or. The main thing to understand about chargeback liability with EMV is that the regulations now spread responsibility more evenly between merchants and card issuers. Like EMV, there will be vendors that struggle to adapt. Understanding these reason codes can help you identify the cause of the chargeback and take steps to prevent it from happening again in the future. S. Visa groups its chargeback codes into four main categories—fraud, authorization, processing errors, and customer disputes. M01 Chargeback Authorization. 5 under Visa Claims Resolution). Chargeback reason codes; Chargeback Reason Codes. These reason codes are a standardized list of reasons that a customer and/or their bank may file credit card chargebacks. It could be a PIN or signature. This list was generated 5/4/2022. S. Recognize. A reason code is an alphanumeric string of text an issuing bank attaches to a chargeback dispute to explain its cause. The EMV Liability Shift caused most merchants to upgrade to EMV payment technology, which is much less vulnerable to fraud than traditional magnetic strips. Always process cards using the magnetic stripe or EMV chip—manual keying should only be used in an emergency. EMV: No. You could also end up submitting the wrong evidence, which will cost you time, money, and standing with the bank. 2 — EMV Liability Shift Non-Counterfeit Fraud. Make sure you differentiate between card-absent and card-present transactions during clearing by noting internet, phone, or mail orders. Other Ineligible Transactions Under Reason Code 62, Condition 2 . Custom Fields:. Proof that the chargeback is invalid because it doesn’t adhere to Mastercard requirements. The Stakes: Ignoring reason codes can lead you to confuse valid chargebacks for problematic ones. EMV. A card-not-present chargeback is a payment reversal conducted by a bank in response to a card-not-present (i. In this. Credit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. Get of Visa’s current reason codes were condensed into four key groupings: fraud, authorization errors, processing fault, and my disputes. Overview. Use the correct CVM (Cardholder Verification Method). The following is a full list of Chargeback Reason Codes for the card schemes that Zai supports. J. S.